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Covid-19 Help Desk started for information on patients undergoing treatment at SMCH
Covid Help Desk will remain open on all days of the week from 8 AM to 10 PM
June 6: Very often, people feel scared to get admitted in hospitals after being detected as Covid positive. It is a common perception among many that once a patient is admitted in the Covid ward/Covid ICU of SMCH or any other hospital (either govt or private), it becomes almost impossible for the family members of the patient to know about the daily status of their patient. This anxiety compels many to take the risk of opting for home isolation inspite of the risks involved in it. To allay such fear and apprehension and to provide information on Covid-19 patients undergoing treatment available to their family members, a Help Desk has been formed by Silchar Medical College & Hospital (SMCH). This was informed by Dr Bikash Sandilya, Deputy Superintendent of SMCH.
As such, a duty roster for doctors of SMCH in relation to Covid Help Desk was constituted which would come into effect from 6 June, 2021. A notification to this effect was issued by the Superintendent of SMCH on 5 June, 2021. JI Laskar, Demonstrator Pharmacology and Dr. A. Purkayastha, Demonstrator Pharmacology are overall coordinator of the COVID Help Desk Group. The Covid Help Desk will remain open on all days of the week from 8 AM to 10 PM. and the Help Desk can be reached by dialing 7577829853.
|
Day |
8 AM to 3 PM |
3 PM to 10 PM |
| Monday | Dr P Baruah, Asstt Prof, Anatomy | Dr R Tigga, Demonstrator, Pharmacology |
| Tuesday | Dr T Sinha, Asso Prof, Anatomy | Dr MK Nath, Demonstrator, Pharmacology |
| Wednesday | Dr S Barman, Asstt Prof, Pharmacology | Dr S Ahmed, Demonstrator, Community Medicine |
| Thursday | Dr A Chakraborty, Demonstrator, Physiology | Dr D Choudhury, Demonstrator Pharmacology |
| Friday | Dr M Acharjee, Demonstrator, Community Medicine | Dr A Yasin, Demonstrator, Demonstrator, Pharmacology |
| Saturday | Dr R bhuiya, Demonstrator, Physiology | Dr R Rabha, Demonstrator, Anatomy |
| Sunday | Dr R Dhar, Asstt Prof, Physiology | Dr KK Biswas, Demonstrator, Anatomy |
The notification issued by SMCH further stated that all the weekly 40 bedded ICU In-charge, 60 bedded ICU In- Charge, Gynecology & Psychiatry (COVID ward In-Charge, Surgery COVID ward In•Charge. Ophthalmology COVID ward In-Charge, MCH COVID ward In-Charge, Paediatric COVID ward In-Charge were directed to provide patient related information/ data to COVID Help Desk No.7577829853.
It needs mention here that Advocate Dharmananda Deb from Silchar has written a letter to the Deputy Commissioner of Cachar a few days back wherein he has put forward this important suggestion of starting a Covid Help Desk in the hospitals which could very well ease the anxiety of the family members of the patients who are admitted in hospitals after being detected as Covid-19 positive. Meanwhile, Chief Minister Dr Himanta Biswa Sarma has directed that all government hospitals of the state shall have to operate Help Desks for providing information about the patients to their family members.
