Flight tickets booked during lockdown to be fully refunded: DGCA tells Supreme Court

Sept. 6: The Central Government in an affidavit filed in the Supreme court told that full refund will be made for all tickets (Domestic, International and foreign carriers) booked during the 1st two phases of Covid-19 lockdown from 25 March to 3 May, 2020. The affidavit also mentioned that if the airlines are unable to pay fliers will get credit shell up to March 31 next year.

The Directorate General of Civil Aviation (DGCA) filed the affidavit in compliance of the 12 June apex court order. The court on 12 June had had directed the civil aviation ministry to schedule a meeting with airlines and devise modalities to make refunds to passengers. “The passenger can transfer the credit shell to any person, and the airlines shall honour such a transfer. The airlines shall devise a mechanism to facilitate such a transfer. By the end of March 2021, the Airlines shall refund cash to the holder of the credit shell,” the government told the Supreme Court.

The Centre has granted the passenger time till 31 March, 2021 to use the credit shell on any route of his choice.