Rules of home delivery of LPG cylinders to change from 1 November

Oct. 17: From 1 November, 2020, the system of home delivery of Liquefied Petroleum Gas (LPG) cylinder is all set to change. Consumers who book a LPG cylinder will now need a one-time password (OTP) to be delivered at the doorstep. However, the Delivery Authentication Code (DAC) will not be applicable for commercial LPG cylinders.

As per the changed rules, the delivery shall not be completed only by booking for the cylinder. A code will be sent to the customer’s registered mobile number. The delivery will be completed only when the code is shown to the delivery person. Consumers of the LPG cylinders should get their mobile number updated if they had changed the mobile number registered with the gas agency failing so will result in stopping of delivery of LPG cylinders.

Initially the Delivery Authentication Code (DAC) will be implemented in 100 smart cities. The pilot project has started in the city of Jaipur in Rajasthan. After 100 smart cities, it shall later be expanded to other cities. According to reports, oil companies are implementing the new system, Delivery Authentication Code (DAC), to prevent theft and identify the right customer.