Ratan Tata welcomes flyers onboard Air India flights; Hear the voice note

Feb. 2: Following Air India’s take over by Tata group, veteran industrialist Ratan Tata, chairman emeritus of Tata Sons has extended a warm welcome to passengers onboard Air India flights.

“The Tata Group welcomes Air India’s new customers and is excited to work together to make Air India the airline of choice in terms of passenger comfort and service,” Ratan Tata, 84, said in a voice note.

#FlyAI: A warm welcome extended by Mr Ratan Tata, Chairman Emeritus, Tata Sons, Chairman Tata Trusts, to our passengers onboard Air India flights. pic.twitter.com/MkVXEyrj3J

— Air India (@airindiain) February 2, 2022

The day after the Tata takeover, Air India pilots welcomed flyers with a special announcement informing them about the change of ownership. Pilots on every Air India flight last Friday made this welcome announcement after door closure: “Dear Guests, This is your Captain (Name) speaking…welcome aboard this historic flight, which marks a special event. Today, Air India officially becomes a part of the Tata group again, after seven decades,” the pilots said.

“A warm welcome extended by Mr Ratan Tata, Chairman Emeritus, Tata Sons, Chairman Tata Trusts, to our passengers onboard Air India flights,” Air India tweeted, sharing the audio clip of Tata.

Narrating her experience of flying in Air India now owned by the Tata’s, a tweeter user Amritpal Kaur wrote, “Appreciation Post @airindiain. Breakfast was so fresh,tasty and delicious that I ate before clicking a pic after eating I felt I should really appreciate it.. Thank you for the wonderful service…Keep going on.”

Appreciation Post@airindiain Breakfast was so fresh,tasty and delicious that I ate before clicking a pic 😅
after eating I felt I should really appreciate it..

Thank you for the wonderful service…Keep going on😋😋😊😊 pic.twitter.com/hhOoxP4SYT

— Amritpal Kaur (@amritmanpotra) February 1, 2022

In another tweet, Air India wrote, “We’ve heard you and we look forward to giving you what you’ve asked. We’re making a commitment today. We have been the wings of a nation. Now, we will also be the wings for its future. Welcome to a new era. #WingsOfChange #ThisIsTata #TataAirIndia.” Confidence and pride: both things that

Air India can expect a big infusion of with the arrival of the Tata’s. Air India is sure to establish its brand story and heritage once again, and fly high.