NFR Strengthens Customer Interface and Boosts Logistics Efficiency

way2barak 20th October :The Northeast Frontier Railway (NFR) undertook a series of proactive initiatives aimed at enhancing customer satisfaction and increasing freight revenue during the month of September 2025. These measures focus on strengthening logistics efficiency, ensuring smooth cargo movement and supporting the growth of regional agricultural and industrial supply chains.

As part of these efforts, Molvom station in Nagaland and Sairang station in Mizoram under the Lumding Division has been opened for handling of outward and inward all goods traffic, effective from 02.09.2025 and 12.09.2025 respectively. Additionally, Sairang station is also opened for outward and inward of automobile traffic from 19.09.2025. Further, Baihata station under Rangiya Division has been opened for handling of inward Iron & Steel Consignment from 26.09.2025. This strategic move is expected to meet the growing logistics demands of the region.

Under its Business Development Unit (BDU) initiative, Northeast Frontier Railway achieved significant freight movement during September 2025. A total of 21 wagons of rice were loaded from New Coochbehar station under the Alipurduar Division to Jirania in Lumding Division. A total of 1474 wagons of stone chips were booked under the Lumding Division from various new locations – 262 wagons from Shokhuvi to Jirania and Lumding; 62 wagons from Salchapra to Bairabi; 588 wagons from Ditokcherra to Jirania, Belonia and Bihara; 245 wagons from Bihara to Jirania and Belonia; 147 wagons from Panchgram to Udaipur, Jirania and Belonia; and 170 wagons from Bairabi to Lalabazar and Sairang.

Northeast Frontier Railway continues to focus on improving its freight services and customer interface while contributing significantly to the logistics and supply chain ecosystem of the region. Through sustained initiatives and technology-driven solutions, NFR aims to ensure faster, safer and more efficient transportation for its customers.